Privacy Policy

Information We Collect

We may collect the following types of information:

• Contact Information — name, email address, phone number, and organization name when you submit our contact form or request access to our platforms.
• Usage Data — IP address, browser type, pages visited, time spent on pages, and referring URLs collected automatically when you access our website.
• Payment Information — billing details processed securely through Stripe. We do not store full payment card numbers on our servers.
• Communications — records of correspondence when you contact us by email or through our website.

How We Use Your Information

We use collected information to:

• Respond to inquiries and provide requested services
• Process payments and manage subscriptions
• Improve and maintain our website and platforms
• Send service-related communications and updates
• Comply with legal obligations
• Protect the security and integrity of our systems

Payment Processing

All payment transactions are processed through Stripe, Inc., a PCI-DSS compliant payment processor. When you make a purchase, your payment information is transmitted directly to Stripe and is subject to Stripe's Privacy Policy. Cybergrid Solutions does not store, process, or transmit full credit card numbers.

Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Service Providers — trusted vendors who assist in operating our website and platforms (e.g., Firebase/Google Cloud, Stripe), bound by confidentiality obligations.
• Legal Requirements — when required by law, court order, or governmental authority.
• Business Transfers — in connection with a merger, acquisition, or sale of assets, with prior notice to affected users.

Data Retention

We retain personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Contact form submissions are retained for up to 24 months. You may request deletion of your data at any time.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance user experience and analyze site traffic. You may disable cookies through your browser settings; however, some features of the site may not function properly as a result. We do not use cookies for advertising or third-party tracking purposes.

Security

We implement industry-standard security measures to protect your information, including HTTPS encryption, access controls, and secure cloud infrastructure hosted on Google Firebase and Google Cloud Platform. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Opt out of marketing communications at any time
• Lodge a complaint with a supervisory authority

To exercise any of these rights, contact us at info@cybergstech.com.

Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies independently.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Continued use of our website or services after changes are posted constitutes acceptance of the revised policy.

Contact Us

For questions, concerns, or data requests related to this Privacy Policy, contact us at: